HOW OU BÉL IS TAKING ACTION

With the current state of COVID-19, we want to reassure our customers that we are taking all necessary steps to ensure the safety of our customers and employees, including following public health authority recommended guidelines.

OUR WAREHOUSE TEAM

Our warehouse team is taking many preventative steps to avoid the spread of the virus, by conducting high frequency deep cleaning/sanitization processes, working in staggered shifts as well as implementing increased social distancing practices. The company has also made disinfectant wipes, hand sanitizer, masks and gloves available and required for increased personal protection.

YOUR PACKAGES

In addition to the safety and sanitization procedures listed above, we are also requiring employees to wear gloves when they come into contact with any products or internal packaging materials that will be received by customers.

We use the below carriers to deliver orders, each of them have their own processes with regard to the handling of packages during this time. Please see the below links for the most up to date information with regard to their handling of packages, signature procedures and other information in connection with COVID-19:

• UPS - https://www.ups.com/us/en/about/news/important-updates.page
• USPS- https://about.usps.com/newsroom/covid-19/

The Ou Bél team is actively and closely monitoring all relevant public health authority communications and will reflect changes as necessary to ensure we’re operating with the utmost care.

Please check back here as situations and policies may shift.

As always, please reach out to oubel@shopoubel.com if you have any questions or concerns.

We hope that you and your loved ones are staying healthy and safe. We’re here for you & each other.